Suntrust Mortgage Property Loss Draft Processing Instructions
If you have a mortgage with SunTrust Mortgage and have sustained a property loss to your home due to a Hurricane, Flood, Tornado, Fire or any of the plethora of reasons that may have caused you to damage to your home. This attached document will provide you with all of the information that you will need to know in order to process your the cashing of your insurance claim check and get the funds disbursed to your contractor or yourself if you are acting as your own contractor.
Please note that these instructions may vary, depending on your circumstance, the type of loan that you have and whether or not your loan payments are current or past due.
It is HIGHLY RECOMMENDED that you call SunTrust Mortgage at their customer service department 800-634-7928 . Alternatively, because this department is considered by SunTrust to be “offline” which simply means they do not take phone calls, you may want to fax your specific written questions first to that department which is 804-675-9772.
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Since relocating from Northern Michigan in 2007 I have lived in Garner (27529) with my wife Melanie and our four children. With personal production of 8MM in real estate sales across Southern Wake County I am considered to be a local market expert in the following communities: Garner (27529), Fuquay-Varina (27526), Holly-Springs (27540), Apex (27502), and Raleigh (27603, 27604, 27606, 27609, 27610)) which spans from downtown Raleigh to Willow Spring including Lake Wheeler. Call or email me, I’m here to help! Ricardo Cobos (919) 526-0183